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    Commercial Auto Parts Specialist - Ottawa


    Full Time



    Position Summary:

    PartSource is inviting individuals from the automotive sector to apply for the position of commercial specialist. In this specialized role, you will play a key part in enhancing the automotive experience for our commercial clients. Your primary focus will be on ensuring customer satisfaction, coordinating dispatch and delivery processes, and overseeing logistical operations. These responsibilities will be crucial in achieving our commercial sales targets.



    Key Responsibilities:

    • Provide top-notch customer service to commercial clients by selling products and programs to increase sales and achieve targets.
    • Build and manage the commercial customer base through effective communication with store management.
    • Seek sales opportunities while complying with organizational policies and procedures.
    • Oversee fleet management, including maintaining delivery logs, vehicle inspections, and scheduling repairs in collaboration with store management.
    • Assist in managing accounts receivable balances, applying payments according to credit policy, and ensuring PCI-compliant procedures.
    • Participate in commercial sales meetings and vendor training to offer technical expertise.
    • Efficiently resolve customer complaints and issues.

    Skills Required:

    • At least 1 year of experience in automotive parts sales.
    • In-depth knowledge and experience in the automotive aftermarket parts industry.
    • Familiarity with automotive operating systems, including electronic catalogue lookup.
    • Experienced in selling based on customer needs.
    • Ability to climb ladders, lift, and move merchandise up to 50 pounds.
    • Must be able to pass a criminal background check.

    Ideal Candidate:

    • Possesses a parts ticket or ASE certification.
    • Holds a valid driver's license and exhibits strong customer service skills.
    • An interest in automotive mechanics, potentially engaging in car repair as a hobby.

    Compensation & Benefits:

    • Competitive salary package based on experience.
    • Extended health and dental benefits.
    • Access to employee discounts across all stores.

    PartSource is an equal-opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

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